Midtown Inn Online Reservation and Billing System

Executive Summary

To compete with the international market place, it is crucial for hotel industry to be able to continually improve its services for tourism. In order to construct an online system, it is an inherent requirement to build a correct architecture. This study aims to develop and design an online reservation abd billing system for the Catanduanes Midtown inn Management. It present user-friendly features that will familiarize users on the online hotel reservation and billing system, evalaute it and highlight the benefits it can provide to online users and employee of the hotel. The researchers used the System Developement Life Cycle and PHP as the programming language. The developement system served as a tool for the employees such as receptionists and manager to familiarize them on how to operate an online hotel reservation and billing system. The developed system was an effective aid for the online users to make reservation easily through internet. It also provided online security to protect privacy and financial information of clients. The developed system is a web-based system that helps the hotel to streamline the process and eliminate existing problems they encounter with the current method of reservation. This may also help in maintaining a hotel by reducing the immediate involment of manpower. The hotel room facilities anf personalization promotion are the main focuses of this paper. An intelligent search for existing boarders as well as room availability is incorporated in the system. For each of the facilities, a flow chart has been developed which confirms the technique and relevant devices used in the system. Moreover, this automated computerized scheme also takes an account of the cost advantage. Considering the scarcity of manpower in several countries, the objective of this paper is to initiate the discussion and research for making this system more commercialized.